As Ms.Madrid's student, she has taught me that in a persuasive essay, do not make your point sound insulting to the reader. A person will not listen to reasoning if they believe that it is stemmed from an emotion that causes a clouded mind, or if it causes them to become upset. An upset reader will be less likely to listen to an idea. It's very much like how we act as children, 'I'm not going to listen to you because you hurt my feelings," and it's a very effective punishment.
In Twelve Angry Men, while the various men all have their different ideas, viewpoints, and occasional biases, the group becomes the most isolated from one of the men, Juror Ten, when he speaks as though he is above the boy. He refers to the boy and people from the slums as "them" and goes into a rant about how "they" cannot be trusted and are likely to always be the cause of trouble in a civilized society. Juror Ten is an older Juror, the oldest one in the meeting I believe, and it's difficult to teach someone stuck in one mind set for so long a different way of thinking. Regardless, the other Jurors left and ignored him as he was talking because of their strong offense and disagreement to his arguement. They're a prime example of civility causing attention, because they likely would've listened if they thought his point had more validity other than mean thoughts.
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